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Abdullah Ali
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Recent activity by Abdullah Ali-
Will I still get the same concession payments if I join?
Basically, yes, you will. We're fully set up with Centrelink. Yes. Energy concessions aren't something that retailers create themselves: they're defined by federal and local governments and other...
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What happens after I switch?
We describe the process that happens after you switch to Energy Locals Well the first thing is that your lights are likely to go out forever, so stock up on candles. 🕯 Just kidding! 🤓 Your physi...
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What if I'm in a contract with my current retailer?
Many customers think they're stuck when in fact they aren't. Many retailers have moved on from tying customers into fixed term contracts with exit fees for early termination. However, some still...
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I've switched. Why is my current/old retailer trying to call?
Some retailers don't get the hint quite as easily as others. Here's how to play it. You know the script: the longer you stay with a retailer (apart from us) the sneakier the price they'll charge ...
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I'm moving: How do I transfer my power?
If you're moving (or have moved!) into a new property and need power, we will work with your local network company to get it connected for the day you move in. To transfer your power to your new p...
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I'm having issues registering for Online Self Service
This article is for customers who experience registration or login issues for customer on the following plans: Tesla Energy Plan South Australian Virtual Power Plant IO Energy Sonnen Amber Andro...
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How long does it take to transfer?
After signing up, how long does it take before you're saving with Energy Locals? As of the 1st of October 2021, the transfer of your account no longer waits for the cooling-off period to end and ...
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How do I switch to Central Energy?
We'll talk you through the process to move over to Central Energy and start saving with ethical energy. Switching is really simple and once you've spent 5 minutes giving us your details, we'll do...
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Do you have joining fees, exit fees or lock-in contracts?
We're proud to not have any of those silly things. While some retailers still put their customers in handcuffs and demand a ransom payment to be released from captivity, we're an ethical operator...
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Do I need to tell my current retailer I'm leaving?
Break ups can be difficult. Luckily, this is about as easy as they come in life. The short answer is 'no', you don't need to tell them anything. We will take care of everything, including the co...