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Abdullah Ali
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Recent activity by Abdullah Ali-
Reference Price
The Australian Energy Regulator has defined a reference price for electricity offers. This is designed to act as a safety net for customers who don’t shop around and could otherwise be left paying ...
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Faults & emergency contact numbers
If you experience a fault or emergency, please contact your distributor directly for assistance. They will be available 24 hours a day 7 days a week to help you. Your distributor manages your elect...
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Help with online self serve
To log in visit portal.energylocals.com.au. If your unsure of your password or you’ve never registered, simply click Forgot my password on the Sign In page and enter your registered email address. ...
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Covid-19 Energy Support Plans
Covid-19 support plans Urghh, Covid-19. Here's information about: How we're still serving our customers How we're helping customers who have lost their job or business How customers who are ...
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What tariff will I go on?
The rates we display when you sign up are our ‘anytime’ rates for your postcode. We want to show you real prices rather than made up percentage discounts that you may be used to. There are ...
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$250 Power Saving Bonus Program - FAQs
What is the $250 Power Saving Bonus? The $250 Power Saving Bonus is a one-off $250 payment to provide direct support to vulnerable Victorian households experiencing energy bill stress due to the co...
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Time Of Use Periods by Electricity Network
Below is a list of common network tariffs and their time of use timing profiles. Please note that these are subject to change be the relevant network provided and the most up-to-date t...
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What's the Victorian Default Offer?
The Victorian Government and local market regulator have defined a default price for electricity offers. This is designed to act as a safety net for customers who don’t shop around and could otherw...
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What other fees are there?
All Energy Locals fees can be avoided if you pay by direct debit We really value our ethical 'the price is the price' approach. In normal circumstances, therefore, we don't charge any other fees....
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Smooth Pay
Say Goodbye to Bill Shock For most people, receiving a bill every 3 months doesn't align with their monthly or fortnightly income - this can lead to people being caught short when they receive an i...